Last updated: January 26, 2022
Personal data we collect
We collect your personal information through online forms, remarketing programs, cookies, tracking pixel programs (social media buttons on webpages like Facebook, Twitter, LinkedIn, etc.), business cards, and information you provide to us via phone calls. Personal information we collect, and store includes:
- Full name
- Company name
- Phone number(s)
- Email address
- Opt-ins for marketing and newsletters
What do we use your information for?
Any of the information we collect from you may be used in the following ways:
- To personalize your experience (your information helps us to better respond to your individual needs)
- To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
- To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
- To administer a contest, promotion, survey or other site feature
- To send periodic newsletters if opted in.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway provider’s database, only to be accessible by those authorized with special access rights to such systems. We are required to keep the information confidential.
After a transaction, your financial information (credit cards, other financials, etc.) will not be stored on our servers. Personal data we collect as mentioned above (name, address, phone, email, etc.) will be stored.
When you submit a Contact Us, Become a Partner, Request a Quote, or Request Materials Authorization (RMA) Form, we collect and store the data you provide in these forms indefinitely, or until the information is no longer accurate (such as change in email, phone, company, etc.) or if you ask to be removed. These form pages will also have an opt-in for marketing purposes such as newsletters and targeted email campaigns.
Cookies are small data files that your internet browser downloads to your computer. Our website utilizes cookies in order to recognize users who repeatedly visit our site. They are used to improve the user’s website experience.
In some instances, cookies can potentially pass along information used to automatically recognize you by storing your IP address in the cookies. Again, this information is stored to provide a better experience and easier access to our website.
Cookies can be disabled by adjusting settings in your internet browser. It should be noted however, that disabling cookies can prevent certain website features from operating correctly, limiting the use of the site. By visiting our website with cookies enabled, you consent to Google collecting and processing your data for the purposed mentioned above.
All visitors to this website can subscribe to our newsletter. To subscribe, we need your name and email address as well as confirmation that you agree to opt-in to the newsletter by checking the newsletter subscription box.
At any time, subscription to our newsletter can be cancelled by clicking the unsubscribe link at the bottom of the newsletter email.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or other’s rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for other uses.
Our contact information
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years of age or older.