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    Privacy Policy

    Updated: August 21, 2026

    This Privacy Policy describes how Eagle Eye Power Solutions LLC, and its affiliates (“EEPS”, “we”, “our”, “us”) collect, use, store, share, and disclose (“Process”) information that is linked or reasonably linkable to identified or identifiable individuals (“Personal Information”).

    This Policy applies to EEPS products and services, our websites (including eepowersolutions.com and eepowerdistribution.com), our software applications, our technical support services, our training and education programs, and other customer service and sales interactions you may have with us (our “Services”). Your use of our Services is also governed by our “Standard Terms & Conditions of Sale” and “Online Terms of Sale”, as appropriate.

    By using our Services, you consent to the Processing of your Personal Information as described in this Privacy Policy and are over 18 years of age. If you are not over 18 or do not agree with the terms of this Policy, do not access or use the Services or any other aspect of EEPS business.

    This Policy does not apply to information collected or used by any third-party websites or services that may be linked or accessible through our Services. EEPS has no control over and is not responsible for the content, practices, or privacy policies of such third parties.

    Depending on where you live and other factors, our Processing of your Personal Information may be subject to various data privacy laws. It is our intent to comply with all laws that cover your Personal Data. Our “U.S. State Privacy Laws” section below provides more information about these laws.

    The Personal Information We Collect

    EEPS is a global leader in critical power system solutions. We provide the products, training, and service our customers need to maintain reliable power across utilities, data centers, telecommunications companies, and beyond. In order to provide our Services to you, we collect Personal Information from the following categories:

    Personal Identifiers

    In order to provide our Services to you, we may need to collect personal identifiers about you, such as: first name, last name, postal address, email address, company name, Internet Protocol (IP) address, and telephone number.

    Payment and Commercial Information

    We collect credit card, bank account, or other financial information you use to purchase our Services. We also keep track of the products and services you have purchased from us.

    Customer Interactions

    We collect information about you when you interact with our customer service representatives and our technical experts by telephone, email, or some other way. We also collect information from you when you participate in a contest, promotion, or survey we sponsor, or when you fill out forms on our websites to book a maintenance assessment, contact a sales representative, request a quote, return merchandise, create an account, or access other services we provide. These form pages will also have an opt-in for marketing purposes such as sending you our newsletters and emails on topics that we think might interest you. At any time, subscription to our emails can be cancelled by selecting the unsubscribe link in the footer of the emails or by contacting us at info@eepowersolutions.com.

    Training Courses

    We also may collect information about you if you or your employer enroll you in one of our Eagle Eye University (EEU) training courses.

    Platform Usage Data

    When you visit our websites, we collect technical information about your use, including your IP address, the devices you are using to access our Services, which pages you visit on our website and which links you click, the length of your sessions, and the sites you visit before and after our Website. We and our third-party partners may use cookies, pixels, and other similar web technologies to collect this type of information. We may use Google Analytics and other third-party tools to analyze how our Website users interact with our Services, and to improve our users’ experience with our Services. At any time, you may opt out of all cookies that are not “Necessary” for operating our websites by accessing our “Cookie Settings” page.

    What We Do with Personal Information

    Administration and Operations

    We use your Personal Information to administer and perform the Services we have agreed to provide you. For example, we need your physical address to deliver you a product you have purchased.

    Security

    We monitor our systems, including your Personal Information, to prevent, detect, or investigate data security incidents or protect against malicious, deceptive, fraudulent or illegal activity.

    Legal Obligations

    We may use your Personal Information to comply with legal obligations to which we are subject, including regulatory, judicial, tax, accounting or reporting requirements.

    Transactional Communications

    We may use your Personal Information to communicate with you about our ongoing business relationship, such as when a product will be delivered, to schedule a service visit, or to share training materials with you.

    Marketing and Advertising

    As part of our efforts to grow our business, we may use your Personal Information to show you relevant advertisements on other websites you visit. We may also send you marketing communications, such as newsletters and other emails, if you consent to receiving them when you fill out a form on one of our websites. You may unsubscribe from these emails at any time. We may also use your Personal Information to administer contests, promotions, or surveys.

    Product Improvement

    As part of our ongoing efforts to improve the quality of our Services and to develop new Services, we may use your Personal Information (including the feedback you provide us) to analyze how customers use our Services and how we can make them better. Included in this purpose are our efforts to improve the content of our websites and the way we respond to customer service requests.

    If the Personal Information is aggregated or de-identified in a manner that it can no longer be associated with an identified or identifiable person, it is no longer covered by this Policy and may be used for any purpose.

    How We Share Personal Information

    Service Providers

    We share Personal Information with a group of trusted third-party service providers we have hired to help us deliver our Services, including companies that store our data, process payments, provide enterprise resource planning and customer relations management services. All of these service providers have contractually committed to safeguarding our Personal Information and Processing the Personal Information according to our written instructions.

    Acquisition

    If we were to sell or negotiate to sell our business to a buyer or possible buyer, we may transfer Personal Information to a successor or affiliate as part of that transaction.

    Legal and Safety Considerations

    We may disclose Personal Information to third parties if we determine that such disclosure is reasonably necessary to (i) comply with the law, (ii) protect any person from death or serious bodily injury, (iii) prevent fraud or abuse of our Services, or (iv) protect our property rights.

    Consent

    We may request your consent to share Personal Information about you with additional third parties for purposes not disclosed in this Privacy Policy.

    Marketing and Advertising

    As part of our efforts to grow our business, we work with third-party service providers to identify Website visitors who may be sales prospects and show them relevant advertisements about our Services on other websites they visit. We also use third-party services to measure whether recipients open and read our newsletters and other emails. Users may unsubscribe at any time to our marketing emails.

    Security and Retention

    We use industry-standard administrative, technical, physical, and organizational measures to protect the confidentiality, integrity, and accessibility of the Personal Information we Process. These steps take into account the sensitivity of the Personal Information we Process, and the current state of technology.

    The types and volume of the Personal Information we Process are adequate, relevant, and reasonably necessary for the Services we provide our customers. We do not retain Personal Information longer than we need it to provide our Services or meet any legally-mandated record-keeping or data retention requirements.

    While we have implemented strong security safeguards, the internet is not a 100% secure environment, and we cannot guarantee the absolute security of the Personal Information.

    Contact Us

    If there are any questions regarding this privacy policy, you may contact us using the information below.

    Eagle Eye Power Solutions
    6306 Eastwood Court
    Mequon, WI 53092
    United States
    1-877-805-3377
    info@eepowersolutions.com

    Changes to our Privacy Policy

    If we decide to change our privacy policy, we will post those changes on this page.

    U.S. State Privacy Laws

    I. In General

    If you live in California, Nebraska, Texas, or another state that has adopted a data protection law, you may have certain rights to request information from us about our Processing of your Personal Information, or to direct us to take certain actions related to your Personal Information. It is our intent to comply with any privacy laws that cover your Personal Information. If you believe that a State data privacy law applies to you and you (or your authorized agent) would like to exercise a right it gives you, please reach out to us via the contact information we provide above.

    II. California-Specific Provisions

    In addition to the information provided in the Privacy Policy, the following disclosures apply specifically to California residents whose personal information may be covered by the California Consumer Privacy Act and its implementing rules (“CCPA”).

    A. Our Data Practices

    Categories of Personal Information we have collected in the past 12 months

    We provide a list of the categories of Personal Information we collect in the section entitled, “The Personal Information We Collect” in our Privacy Policy.

    Categories of sources from which the Personal Information is collected

    We describe the sources of the Personal Information we collect in the section entitled, “The Personal Information We Collect” in our Privacy Policy.

    Our business or commercial purposes for collecting Personal Information

    We describe the purposes for collecting Personal Information in the section entitled, “What We Do with Personal Information” in our Privacy Policy.

    Selling or Sharing

    Some of the marketing and advertising practices we describe in our Privacy Policy may be considered a “sale”/”sharing” under the CCPA. Our “Cookie Settings” page gives you the ability to opt out of these practices at any time. You can also make a “Do Not Sell or Share” request to us via the contact information we provide above.

    Sensitive Personal Information

    Some of the Personal Information we collect or that you may provide to us (e.g., financial account information) may be considered “sensitive personal information” under the CCPA. We use this information to provide you our products and services. We do not use it for any purposes for which you are able to request limitation of disclosure under the CCPA (“Right to Limit”).

    B. Your CCPA Rights

    The Right to Know

    The CCPA gives California residents the right to ask us about our processing of the Personal Information we have collected, used and disclosed covering the period from January 1, 2022, through the date we receive your verifiable consumer request, or such shorter period as you may specifically request. To do so, you can submit a verifiable consumer request (“Request to Know”). Once we receive and confirm your verifiable consumer request, we will disclose to you:

    • the categories of Personal Information we collected about you;
    • the categories of sources for the Personal Information we collected about you;
    • our business or commercial purpose for collecting that Personal Information;
    • the categories of third parties with whom we share that Personal Information;
    • the specific pieces of Personal Information we collected about you (also called a Data Portability Request).
    Correction and Deletion Request Rights

    California residents have the right to request that we correct inaccurate Personal Information or delete the Personal Information that we collected from you and retained (“Requests to Correct” or “Requests to Delete”). Once we receive and confirm your verifiable consumer request, we will correct or delete (and direct our service providers to correct or delete) your Personal Information from our records, unless an exception applies.

    We may deny your deletion request if we or our services providers need to retain your Personal Information for one of the purposes listed in the CCPA, which include:

    • completing the transaction for which we collected the Personal Information;
    • providing a product or service that you requested, or taking actions reasonably anticipated within the context of our ongoing business relationship with you;
    • detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, or prosecuting those responsible for such activities; and
    • complying with applicable state and federal regulations or complying with a legal obligation or otherwise using the Personal Information, internally, in a lawful manner.
    No Retaliation

    We will not retaliate against you for exercising any of your CCPA rights.

    C. How You Can Exercise Your Rights

    You may make a verifiable customer request for access or data portability twice within a 12-month period. To exercise the access, data portability, limit use, correction, and deletion rights described above, please submit a verifiable consumer request to us by either:

    Only you or a person registered with the California Secretary of State that you authorize to act on your behalf may make a verifiable consumer request related to your Personal Information. If the request is made through an agent, we reserve the right to require a signed authorization or verification of the agent’s identity from you in order protect the privacy of the Personal Information requested. You may also make a verifiable consumer request on behalf of your minor child.

    What is a “Verifiable Consumer Request”?

    Before we fulfill a request to know, delete, or correct Personal Information, we must verify the consumer making the request matches the person whose information we have collected. Generally, your verifiable request must:

    • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Information or an authorized representative.
    • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

    We cannot provide you with information sought in a Request to Know or comply with a Request to Correct or Delete if we cannot verify your identity or authority to make the request and/or confirm the Personal Information relates to you.

    Therefore, we reserve the right to request additional information from you to allow us to verify your request before we respond.

    We also reserve the right to refuse a Request to Know, a Request to Correct, or a Request to Delete, if we believe the request is fraudulent or may compromise the security of Personal Information. Making a verifiable consumer request does not require you to create an account with us. We will only use Personal Information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

    Response Timing and Format

    We will let you know that we received your request within ten (10) days of receipt and give you information regarding how we will process your request and will endeavor to provide a response to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time, we will inform you of the reason and extension period in writing.

    We will deliver our written response electronically by email. Any disclosures we provide will cover the period from January 1, 2022, through the date EEPS received your verifiable consumer request, or such shorter period as you may specifically request. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your Personal Information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

    We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

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