Warranty Information

Reliable Power. Backed by Industry-Leading Warranty Protection.

At Eagle Eye Power Solutions, we stand behind the quality, performance, and reliability of our products. Our industry-leading warranty policies ensure that you receive dependable support and peace of mind when investing in our battery monitoring, testing, and power solutions. We are committed to providing exceptional service and addressing any warranty-related concerns quickly and efficiently. Below, you’ll find details on our warranty coverage, how to submit a claim, and where to get assistance.

Eagle Eye Power Solutions Warranty Coverage

Our products are backed by a comprehensive warranty to protect against manufacturing defects and performance issues. Warranty terms vary by product category:

Battery Monitoring Systems – 1-Year Limited Warranty
Battery Testing Equipment – 1-Year Limited Warranty
Load Banks & Power Solutions – 1-Year Limited Warranty
Gas Detection & Ventilation Systems – 1-Year Limited Warranty
Stationary Power & Accessories – 1-Year Limited Warranty

For specific warranty durations and coverage details, please refer to your product manual or contact our support team.

Frequently Asked Questions

What is covered under warranty?
Warranty coverage varies by product. Refer to the warranty policy provided with your product or contact our support team for clarification.

How long does it take to process a claim?
We aim to review and respond to all claims within two (2)-three (3) business days after submission.

What if my claim is denied?
If your claim doesn’t meet warranty terms, we’ll explain why and provide alternative solutions, such as paid repair services.

How to Submit a Warranty Claim

If you experience any issues covered under warranty, follow these steps to initiate a claim:

1. Review Your Warranty Coverage
   Check the warranty information included with your product to ensure your issue is eligible for a claim. If you’re unsure, contact our support team for assistance.
   📄 Warranty Policy and Terms
2. Complete the Warranty Claim Form
   Fill out the form below with all required details about your product and the issue you’re experiencing. Be as specific as possible to help us assess your claim. Please include the following information:
   • Product Name
   • Serial Number
   • Date of Purchase
   • Description of Issue
   • Upload Photos/Documentation
3. Submit Supporting Documentation
   Provide any necessary documents, such as proof of purchase, photos of the issue, or maintenance records, to help us process your claim faster.
4. Receive Confirmation
   Once your claim is submitted, you’ll receive an email confirmation with a reference number. Our team will review your claim and contact you within two (2)-three (3) business days with the next steps.

What Happens Next?

• Claim Assessment: Our team will evaluate your claim to determine if the issue is covered under warranty.
• Resolution Options: If your claim is approved, we’ll provide a solution such as a replacement, repair, or refund as outlined in the warranty terms.
• Follow-Up Support: We’ll keep you updated throughout the process and ensure your issue is resolved to your satisfaction.

Submit Your Warranty Claim Today

If you have questions about the warranty process or need assistance completing the form, our support team is here to help.

📞 Phone: 1-877-805-3377
📧 Email: ops@eepowersolutions.com

Let us help you get back to powering your operations. Start your warranty claim now and experience Eagle Eye Power Solutions’ commitment to excellence!